While we cannot guarantee we can change details of your order once it has been processed, should you need to make any urgent changes to your order, please call 02 9774 2992 during business hours or email onlinestore@billini.com if outside business hours and we will attempt to assist where possible.
Our team aims to dispatch orders within 24-48 business hours, however, we do ask for your patience during busy periods. Once orders are processed, delivery times take place.
All customers will receive a tracking number emailed to them. This is trackable here on the Australia Post website.
We endeavour to ensure all customers receive tracking information. If you have not received this, please email our Online Team at onlinestore@billini.com who will be able to further assist you.