Terms and Conditions

TERMS AND CONDITIONS

Please review the basic rules below that govern the use of and purchase of our products.
www.billini.com is owned and operated by Billie Group Aust Pty Ltd ACN 144 882 360 ("Billini").

WEBSITE USE
Use of the Billini website constitutes acceptance of these terms and conditions. Billini reserves the right to make changes to, delete, vary or add to the information on the Billini website site or to the services described therein, at any time and without notice.

INTELLECTUAL PROPERTY
Billini owns the copyright in all material that is published on the Billini website.

The products, logos, designs, advertisements, and photographic images and all trademarks, service marks, trade names and photography described or displayed on the Billini website site are the intellectual property of Billini.

You may not use, reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of the Billini website without Billini's express permission in writing.

Any violation of Billini's intellectual property rights may result in legal action be taken against you without further notice.

DISCLAIMER
Billini will not be liable for any loss or damage (whether direct or indirect) suffered or incurred by you or by any other person whatsoever as a result of the use of the Billini's website, or as result of any reliance on the information contained therein in or referred to therein.

To the extent permitted by law, Billini excludes all express or implied warranties in relation to:

a) the accuracy or completeness of any information displayed on or accessible from the Billini website or
b) the quality, standard, merchantability or availability of the goods and services advertised on or accessible from the Billini website.

In respect of any warranties or conditions that cannot be excluded by law, Billini's liability will be limited, at our election:

a) for goods supplied by us, to:

i) the replacement of the goods or supply of similar goods;
ii) the repair of the goods; or
iii) the payment of the cost of replacing the goods or having those goods repaired; and

b) for services supplied by us to:

i) the resupply of the services; or
ii) the payment of the cost of resupplying the services.

ORDERS AND DELIVERIES
We will endeavor to process any orders for products or services via the Billini website as soon as practicable.

PRE-ORDERS
Styles listed as PRE-ORDER carry an estimated time frame for dispatch. These time frames are not exact and are subject to change at any time; please use as a guide only. Please allow 2-3 business days for dispatch once the PRE-ORDER item is in stock. You will receive an email and tracking information once your item has been dispatched. Pre-Orders may ship earlier than the estimated dispatch date listed, and will be shipped seperately to other item(s) that are in stock in your order. Returns & exchanges are valid on Pre-Orders from the date of dispatch, not order date.

BANK FEES
Where you are using a credit/debit card to pay for your online purchase, Billini disclaims any responsibility or liability for any excess transaction fees on your credit/debit cards from pre-authorisation, billing transaction and other transactions. You should contact your financial institution and ascertain if there are any charges in respect to using your credit/debit card online.

WEBSITE LINKS
For your convenience, we may provide links to other websites from the Billini website. We do not endorse and will not be responsible for any information, content or services provided or advertised on those linked sites.

SMS MESSAGES
By consenting to Billini’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at equiries@billini.com for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Your right to privacy is important to us. You can see our Privacy Policy to determine how we collect and use your personal information.

PROMOTIONS AND OFFERS

END OF SEASON SALE + TAKE A FURTHER 20% OFF
- Up to 60% off valid on selected styles, with a further 20% off the marked down price
- Automatic discount code applied at checkout
- Item(s) purchased during take a further promotion are considered final sale
- Offer is valid online from Sunday 23rd June, 2024 at 5pm, and in-store from Monday 24th June, 2024.
- Is not eligible in conjunction with any other offer

ONLINE SHOPPING NIGHT 20% OFF STORE WIDE
- 20% off store wide offer applies to all full price styles, and a further 20% off already marked down styles
- Offer excludes pre-order, shoe care, and cannot be used to purchase gift cards/vouchers
- Item(s) purchased during promotion are eligible for an exchange, refund or credit note
- Valid online from Monday 6th May 2024 at 5pm, until Thursday 9th May 2024 at 11:59pm, AEST.
- Valid in-store from Tuesday 7th May, until Thursday 9th May at COB.
- Discount automatically applied at cart
- Is not eligible in conjunction with any other offer

FEEDBACK SURVEY DISCOUNT (AUS CUSTOMERS ONLY)
- Complete the survey and receive $20 off, with a minimum spend of $99.95
- Discount code received via email, post survey completion
- Valid online from Sunday 28th January 2024 until Thursday 29th February 2024, 11:50pm, AEST.
- Discount applies to all item(s) within the purchase, and is valid on all full price & marked down styles
- One use per customer
- Is not eligible in conjunction with any other offer

TAKE A FURTHER PROMOTIONS
- Take a further promotions applies to the already reduced price
- Discount is automatically applied at checkout
- Purchases made during a take a further promotion are only eligible for an exchange or credit note
- Offer is valid online only unless specified
- Is not eligible in conjunction with any other offer

% OR $ OFF PROMOTIONS
- 20% (or alternate % off promotions) run on full price only and are eligible for an exchange, refund or credit note
- Cannot be used to purchase Gift Cards/Vouchers
- Offer is valid online only unless specified
- Is not eligible in conjunction with any other offer
- Prices as marked unless code is specified
- Offer is valid online unless otherwise specified


SPEND & SAVE PROMOTIONS
- The save amount will be taken off the total at checkout and is not to be used in conjunction with any other offer once the full spend amount is achieved
- Should a customer refund an item, the amount will be minus the difference should the refund take them below the spend threshold
- Full price purchases that received a subsequent discount made within a Spend & Save period are eligible for refunds, exchanges or credit notes
- Cannot be used to purchase Gift Cards/Vouchers.
- Giftcards are unable to be used on Spend & Save Promotions

SIGN UP OFFER, SOCIAL WELCOME OFFER & UNIDAYS
- 10% & 15% (or alternate % off promotions) run on full price online and are eligible for an exchange, refund or credit note
- Cannot be used to purchase Gift Cards/Vouchers
- Offer is valid online unless otherwise specified
- Is not eligible in conjunction with any other offer
- Is not eligible on exclusive collaborations
- Prices as marked unless code is specified
- 1 code per customer only.
- Discount expires after 30 days of receiving the welcome email.

COLLABS, EDITS & SPECIAL COLLECTIONS

I- All styles that are part of an "...X Billini" collaboration and/or special edit/collection are not eligible to be purchased with a discount code unless otherwise specified. Billini reserves the right to make changes to this policy at any time
- This does not include making a purchase with a Gift Card or Gift Voucher

WIN A YEAR'S WORTH OF BILLINI PROMOTION
Spend over $120 online or in-store for your chance to win.

Entry Mechanics:

- Spend over $120 online or in-store for your chance to win.
- Online customers will receive an email post purchase with a link. Customers must sign up via this and include their order number.
- In-store customers will receive QR code printed on the receipt. Customers must sign up via this and include their receipt #.

Entry T&CS:
- Entry open to Australian residents only.
- Competition runs: from Thursday, 1st August > Saturday, 31st August 2024
- 1 purchase/transaction equals 1 entry
- Winner will be drawn on 2nd September and contacted by 5pm 3rd September. The winner will have 5 business days to claim their prize.
- Winner will be announced on 9th September.
- Value of the prize equals $2000 AUD provided in the form of a gift voucher
- Gift voucher is non refundable, cannot be exchanged for cash and is only valid at billini.com & Billini stores.
- Gift voucher must be treated as cash and cannot be reissued if lost or stolen.

$150 VOUCHER GIVEAWAY PROMOTION
HOW TO ENTER:
1.   To enter the promotion, you must during the Promotional Period:
        a)   Purchase any style from Billini Australia online or in any Billini Australia store, and
        b)   Complete an official product review on www.billini.com.au
2.   By completing these steps, Entrants will enter the draw for the month they submitted the product review for the chance to win the Prize described below.

TERMS & CONDITIONS

Information on ‘How to enter’ also forms part of the terms and conditions of entry. Entry into the promotion is deemed acceptance of these Terms and Conditions.
Entry is open to Australian residents only (excluding employees of the Promoter and associated agencies and companies, and their immediate families) (“Entrant”). For the purposes of this clause, "immediate families" of an employee includes his or her spouse, ex-spouse, de facto spouse, child, step child, adopted child, parent, step-parent, grandparent, uncle, aunt, siblings, step-siblings, or first cousin.

The promotion commences 31st August, 2023 and will end at the discretion of Billini.

Entrants agree and consent to their product review, including their name being uploaded to, published or re-published on any of the Promoter’s social media channels or websites during and after the Promotional Period, including but not limited to Facebook, Instagram, Twitter, Pinterest and www.billini.com.

This competition is a game of chance and winners will be randomly selected. There will be 1 winner for each month of the Promotional Period. Entrants will enter the draw for the month that their product review is submitted (eg. Entrants that submit a product review in August 2023 will enter the draw for the August 2023 prize).

Each winner will receive a $150 Billini gift card, redeemable online only. The $150 prize is a 1 time use code only, availabel on one single order. The Winners will be selected by Billini. The Promoter’s (Billini) decision is final and no correspondence will be entered into. The Prizes are not transferable and are not redeemable for cash. The Prizes must be taken as stated and no compensation will be paid if a Winner is unable to use the Prize. The Winner will be notified of their success via email. The Winner must confirm acceptance of the Prize within 48 hours of being notified that they are a Winner and provide their full name and address to the Promoter. If any Winner(s) cannot be contacted, or if any Winner(s) fails to confirm their acceptance of the Prize within 48 hours of being notified that they are a winner, the Promoter reserves the right to select a new Winner(s).  

BARBIECORE EDIT
Billini and its barbie-inspired collection are in no way affiliated with or endorsed by Barbie, its parent company Mattle Inc., or any of its subsidiaries. Billini is an independent entity that operates independently from the Barbie and Mattle, Inc. brands.

A MESSAGE FROM BILLINI
At Billini we offer a 10% discount off full priced products we sell in our retail stores to students to encourage them to explore and learn about our world of shoes and to be the go-to destination for on-trend footwear & accessories Australia wide.

POLICY
- The discount is available on full priced goods sold in-store at Billini Stores
- The discount is not available online
- All customer’s must be signed up as a Billini VIP to receive the discount
- The discount may not be used to purchase gift card
- To redeem the discount, customers must show a valid student ID card (student concession card, tertiary student ID, school student ID) at the checkout in-store
- Billini reserves the right to refuse any student ID that it deems to be invalid or fraudulent
- The discount may not be exchanged for cash and is non-transferrable
- The discount cannot be used in conjunction with any other offer (Including Team Member Discounts)
- Billini reserves the right to cancel this offer at any time

APPLICABLE LAW AND JURISDICTION
Your use of the Billini website and the purchase of any goods thereon is governed in all respects by the laws of the State of New South Whales, Australia. You agree to submit to the non exclusive jurisdiction of the courts of New South Whales in relation to any legal proceeding directly or indirectly arising out or relating to the use and operation of the Billini website including, but not limited to, the purchase of Billini products.

REVIEW OF TERMS & CONDITIONS
These Terms and Conditions are subject to change from time to time, such changes to be effective upon posting on the Billini website. Your continued use of the Billini website after any such changes will indicate your acceptance of such changes.