Terms and Conditions

TERMS AND CONDITIONS

Please review the basic rules below that govern the use of and purchase of our products.
www.billini.com is owned and operated by Billie Group Aust Pty Ltd ACN 144 882 360 ("Billini").

Website Use
Use of the Billini website constitutes acceptance of these terms and conditions. Billini reserves the right to make changes to, delete, vary or add to the information on the Billini website site or to the services described therein, at any time and without notice.

Intellectual Property
Billini owns the copyright in all material that is published on the Billini website.

The products, logos, designs, advertisements, and photographic images and all trademarks, service marks, trade names and photography described or displayed on the Billini website site are the intellectual property of Billini.

You may not use, reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of the Billini website without Billini's express permission in writing.

Any violation of Billini's intellectual property rights may result in legal action be taken against you without further notice.

Disclaimer
Billini will not be liable for any loss or damage (whether direct or indirect) suffered or incurred by you or by any other person whatsoever as a result of the use of the Billini's website, or as result of any reliance on the information contained therein in or referred to therein.

To the extent permitted by law, Billini excludes all express or implied warranties in relation to:

a) the accuracy or completeness of any information displayed on or accessible from the Billini website or
b) the quality, standard, merchantability or availability of the goods and services advertised on or accessible from the Billini website.

In respect of any warranties or conditions that cannot be excluded by law, Billini's liability will be limited, at our election:

a) for goods supplied by us, to:

i) the replacement of the goods or supply of similar goods;
ii) the repair of the goods; or
iii) the payment of the cost of replacing the goods or having those goods repaired; and

b) for services supplied by us to:

i) the resupply of the services; or
ii) the payment of the cost of resupplying the services.

Orders and Deliveries
We will endeavor to process any orders for products or services via the Billini website as soon as practicable.

Bank Fees
Where you are using a credit/debit card to pay for your online purchase, Billini disclaims any responsibility or liability for any excess transaction fees on your credit/debit cards from pre-authorisation, billing transaction and other transactions. You should contact your financial institution and ascertain if there are any charges in respect to using your credit/debit card online.

Website Links
For your convenience, we may provide links to other websites from the Billini website. We do not endorse and will not be responsible for any information, content or services provided or advertised on those linked sites.

SMS Messages

By consenting to Billini’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at equiries@billini.com for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Your right to privacy is important to us. You can see our Privacy Policy to determine how we collect and use your personal information.

Promotions and Offers

MID SEASON SALE

- Valid on selected styles only.
- Prices as marked (online and POS) for limited time only.
- Valid online & in-store
- Not eligible in conjunction with any other offer
- Sale items purchased online and in-store can be returned for an exchange or credit note within the standard 30-day window.
- Offer is valid online & in-store from Monday 4th September at 5pm (online) / Tuesday 5th September (in-store) until Sunday, 17th September at 11.59pm.
- Is not eligible in conjunction with any other offer

AFTERPAY DAY PROMOTION: 20% OFF HEELS
- The 20% Off Heels promotion runs on full price and sale heels. This offer extends to only select heels & wedges found on the Afterpay Day Collection
- Full price heels are eligble for an exchange, refund or credit note
- Already marked down sale heels are only eligible for an exchange or credit note
- Discount automatically applied at cart for full price styles
- A further 20% off discount automatically applied at cart for already marked down styles

- Offer is valid online & in-store from Wednesday, 16th August at 5pm (online) / Thursday 17th August (in-store) until Sunday, 20th August at 11.59pm.
- Is not eligible in conjunction with any other offer

TAKE A FURTHER PROMOTIONS
- Take a further promotions applies to the already reduced price
- Discount is automatically applied at checkout
- Purchases made during a take a further promotion are only eligible for an exchange or credit note
- Offer is valid online only unless specified
- Is not eligible in conjunction with any other offer

% OR $ OFF PROMOTIONS
- 20% (or alternate % off promotions) run on full price only and are eligible for an exchange, refund or credit note
- Cannot be used to purchase Gift Cards/Vouchers
- Offer is valid online only unless specified
- Is not eligible in conjunction with any other offer
- Prices as marked unless code is specified

SPEND & SAVE PROMOTIONS
- The save amount will be taken off the total at checkout and is not to be used in conjunction with any other offer once the full spend amount is achieved
- Should a customer refund an item, the amount will be minus the difference should the refund take them below the spend threshold
- Full price purchases that received a subsequent discount made within a Spend & Save period are eligible for refunds, exchanges or credit notes
- Cannot be used to purchase Gift Cards/Vouchers.
- Giftcards are unable to be used on Spend & Save Promotions.
- Offer is valid online only unless specified

SIGN UP OFFER, SOCIAL WELCOME OFFER & UNIDAYS
- 10% & 15% (or alternate % off promotions) run on full price only and are eligible for an exchange, refund or credit note
- Cannot be used to purchase Gift Cards/Vouchers
- Offer is valid online only unless specified
- Is not eligible in conjunction with any other offer
- Is not eligible on exclusive collaborations
- Prices as marked unless code is specified
- 1 code per customer only

$150 VOUCHER GIVEAWAY PROMOTION
HOW TO ENTER:
1.   To enter the promotion, you must during the Promotional Period:
        a)   Purchase any style from Billini Australia online or in any Billini Australia store, and
        b)   Complete an official product review on www.billini.com.au
2.   By completing these steps, Entrants will enter the draw for the month they submitted the product review for the chance to win the Prize described below.

 

25% OFF BANBE EYEWEAR WHEN YOU PURCHASE A FULL PRICE SLIDE OR SANDAL.

  - Valid on Full Price Banbe Styles Only
  - Valid on Full Price Sandals & Slides Only.
  - Discount automatically applied at cart.
  - Not eligable inonjunction with any other offer.
  - Items purchased are eligable for an exchange, refund or credit note.

TERMS & CONDITIONS

Information on ‘How to enter’ also forms part of the terms and conditions of entry. Entry into the promotion is deemed acceptance of these Terms and Conditions.
Entry is open to Australian residents only (excluding employees of the Promoter and associated agencies and companies, and their immediate families) (“Entrant”). For the purposes of this clause, "immediate families" of an employee includes his or her spouse, ex-spouse, de facto spouse, child, step child, adopted child, parent, step-parent, grandparent, uncle, aunt, siblings, step-siblings, or first cousin.

The promotion commences 31st August, 2023 and will end at the discretion of Billini.

Entrants agree and consent to their product review, including their name being uploaded to, published or re-published on any of the Promoter’s social media channels or websites during and after the Promotional Period, including but not limited to Facebook, Instagram, Twitter, Pinterest and www.billini.com.

This competition is a game of chance and winners will be randomly selected. There will be 1 winner for each month of the Promotional Period. Entrants will enter the draw for the month that their product review is submitted (eg. Entrants that submit a product review in August 2023 will enter the draw for the August 2023 prize).

Each winner will receive a $150 Billini gift card, redeemable online & in-store. The Winners will be selected by Billini. The Promoter’s (Billini) decision is final and no correspondence will be entered into. The Prizes are not transferable and are not redeemable for cash. The Prizes must be taken as stated and no compensation will be paid if a Winner is unable to use the Prize. The Winner will be notified of their success via email. The Winner must confirm acceptance of the Prize within 48 hours of being notified that they are a Winner and provide their full name and address to the Promoter. If any Winner(s) cannot be contacted, or if any Winner(s) fails to confirm their acceptance of the Prize within 48 hours of being notified that they are a winner, the Promoter reserves the right to select a new Winner(s).  

Barbie Core Edit
Billini and its Barbie-inspired collection are in no way affiliated with or endorsed by Barbie®, its parent company Mattel, Inc., or any of its subsidiaries.
Billini is an independent entity that operates independently from the Barbie® and Mattel, Inc brands.

A Message From Billini
At Billini we offer a 10% discount off full priced products we sell in our retail stores to students to encourage them to explore and learn about our world of shoes and to be the go-to destination for on-trend footwear & accessories Australia wide.

POLICY
- The discount is available on full priced goods sold in-store at Billini Stores
- The discount is not available online
- All customer’s must be signed up as a Billini VIP to receive the discount
- The discount may not be used to purchase gift card
- To redeem the discount, customers must show a valid student ID card (student concession card, tertiary student ID, school student ID) at the checkout in-store
- Billini reserves the right to refuse any student ID that it deems to be invalid or fraudulent
- The discount may not be exchanged for cash and is non-transferrable
- The discount cannot be used in conjunction with any other offer (Including Team Member Discounts)
- Billini reserves the right to cancel this offer at any time

EXPECTATIONS OF YOU
- Team members are expected to check student ID before any discount is given.
- Student discounts should only be offered by team members with certainty that the customer is a student, all other times the customer should prompt the discount redemption.
- Team members must sign up all customer to our VIP program to obtain the Student Discount.
- Team members must not apply additional discount in same transaction as Student Discount.
- The discount reason should not be used by team members for any other purpose than what it is intended for.

HOW TO INSTRUCTIONS
1.   Process transaction
2.   Once all items have been scanned, sign the customer up to become a VIP customer. Don’t forget to add the education institution that the student attends in the ‘Job Title’ field.
3.   Select F4 ‘Discounts’
4.   Select ‘Student Discount’
5.   The discount will now be applied.
6.   Continue to payment.

FREQUENTLY ASKED QUESTIONS
If my customer does not have a student ID but a proof of age card such as a drivers permit and is under 18, can I assume they are a student?
We always want to make our customers experience at Billini memorable so as an exception we would accept this as proof, but with the encouragement to bring in student ID on their next visit.

My customer is dressed in school uniform but does not have student ID: can I still offer them a discount?
Yes, as an exception, as it is safe to assume that they are a student. However, we would encourage them to bring in student ID on their next visit.

My student customer is purchasing for someone else, are they still entitled to the discount?
Yes, as there is no way to differentiate what is for them and what is a gift without asking.

Can I receive a student discount if I am not a Billini VIP member?
No. Only Billini VIP customers can receive a student discount.

Are there any product exclusions?
All product categories are included in this offer.

Applicable Law and Jurisdiction
Your use of the Billini website and the purchase of any goods thereon is governed in all respects by the laws of the State of New South Whales, Australia. You agree to submit to the non exclusive jurisdiction of the courts of New South Whales in relation to any legal proceeding directly or indirectly arising out or relating to the use and operation of the Billini website including, but not limited to, the purchase of Billini products.

Review of Terms and Conditions
These Terms and Conditions are subject to change from time to time, such changes to be effective upon posting on the Billini website. Your continued use of the Billini website after any such changes will indicate your acceptance of such changes.