We are looking for experienced and passionate Store Managers with a love for all things footwear and accessories to deliver exceptional customer service and drive sales in our beautiful stores.

Your go-to destination for women's fashion footwear and accessories at affordable price points. With over 33 retail stores and counting across Australia, and a powerful online presence we have emerged as one of Australia's leading and fastest growing retailers.

- Generous salary and incentive structure
- 50% off full priced products
- Wardrobe allowance with FREE shoes seasonally
- Flexible roster with a long weekend every month
- Supportive, passionate and collaborative environment
- Visits to Head Office for training and styling sessions
- Opportunity to grow your career with a rapidly expanding retailer
- Ongoing training and development opportunities with experienced industry mentors
- Employee Referral Program - earn incentives for successful placements

- Lead, motivate and inspire your team
- Actively drive your team to achieve and exceed store sales budgets and KPI's
- Staff rostering
- Visual merchandising
- Stock management and loss prevention
- Train and develop your team, including performance management
- Be a Billini ambassador that infuences our company culture and upholds our values

- 2+ years' experience in a retail leadership role with a proven ability to drive sales and achieve KPI's
- Exceptional customer service skills
- Strong and interpersonal skills to motivate and mentor a team to reach their full potential
- Excellent communication skills and personal presentation
- Ability to work in a fast-paced, high volume sales environment
- Full time availability

If you align to our core values PASSIONATE, COLLABORATIVE & PROGRESSIVE and are driven to develop your career with a growing business, we would love to chat!

As an Assistant Store Manager in our beautiful stores, you will work alongside and be the store manager's support. Through their coaching and development, you will be trained to lead the team in their absence and contribute to the success of the business.

Your go-to destination for women's fashion footwear and accessories at affordable price points. With over 33 retail stores and counting across Australia, and a powerful online presence we have emerged as one of Australia's leading and fastest growing retailers.

- Generous salary and incentive structure
- 50% off full priced products
- Flexible roster with a long weekend every month
- Supportive, passionate and collaborative environment
- Opportunity to grow your career with a rapidly expanding retailer
- Ongoing training and development opportunities with experienced industry mentors
- Employee Referral Program - earn incentives for successful placements

- Lead the day-to-day operations of the store including opening and closing
- Lead and inspire your team to achieve KPI's and store targets
- Provide exceptional customer service
- Execute visual merchandising initiatives
- Stock management and loss prevention
- Support the manager with team training and development
- Be a Billini ambassador that influences our company culture and upholds our values

- 2+ years’ experience in a retail sales role with a proven ability to step up and lead a team
- Experience working towards KPIs and sales budgets
- Exceptional customer service skills
- Strong and interpersonal skills to motivate and mentor a team to reach their full potential
- Excellent communication skills and personal presentation
- Ability to work in a fast-paced, high-volume sales environment
- Full time availability

If you align to our core values PASSIONATE, COLLABORATIVE & PROGRESSIVE and are driven to develop your career with a growing business, we would love to chat!

At Billini, we're on a mission to build a team who are passionate, motivated, and committed to success. If you want to be part of a rapidly growing, fun and collaborative fashion business with endless career progression opportunities - Billini is the company for you!
This is a call out for friendly and reliable Part-Time and Casual Customer Service Specialists with a flair for fashion to work in our beautiful stores!

Your go-to destination for women's fashion footwear and accessories at affordable price points. With 33 retail stores and counting across Australia, and a powerful online presence we have emerged as one of Australia's leading and fastest growing retailers.

- Work with a supportive, friendly and fun team
- Generous staff discounts
- Hands on training and development
- Career opportunities with a rapidly expanding retailer
- Work with beautiful project in luxurious concept store environments
- Employee Referral Program and reward and recognition programs

- A lover of shoes and accessories
- Take pride in your presentation and personal style
- Passionate and enthusiastic to deliver premium customer service to our loyal customers
-Have a background in customer facing roles
- Eager to learn and grow your retail career

If you align to our core values PASSIONATE, COLLABORATIVE & PROGRESSIVE and looking to join a team of likeminded, driven retail professionals, we would love to chat!

- BONDI JUNCTION
- NARELLAN
- WARRINGAH

- BONDI JUNCTION
- MIRANDA
- PENRITH
- WARRINGAH

- GEELONG
- SOUTHLAND

- SOUTHLAND

- GEELONG

- PACIFIC FAIR

- CHERMSIDE
- HARBOUR TOWN (OUTLET)
- HIGHPOINT
- PACIFIC FAIR
- ROBINA

As Billini enters an exciting period of growth, we are looking for a passionate and driven Customer Experience Team Leader with a love for accessories to join our Online Customer Service team in our Wetherill Park Distribution Center. Leading the fast paced team, you will focus on contributing to the increase in customer satisfaction, loyalty and retention by meeting company KPI’s and goals.

Reporting to the Customer Service & Operations Manager, you will:
- Recruit, train and mentor the Online Customer Service team
- Oversee and manage the duties and workflow of the Online Customer Service agents according to priorities
- Manage and action all online customer service enquiries, complaints, and recommendations in line with company KPI’s and standards
- Ensure all online returns & exchanges are processed in accordance with KPI’s
- Be the escalation point for any customer complaints and issues, providing the customer with a timely & personalised solution
- Work with the Warehouse Manager to ensure the timely and accurate processing and dispatch of all online orders from the warehouse in accordance with KPI’s
- Work with the Retail department to ensure the timely and accurate processing and dispatch of all online orders from stores in accordance with KPI’s
- Evaluate and improve internal workflows with a focus on process efficiency and improvement initiatives
- Involvement in implementation and testing of new systems and technologies

- Previous experience in an Online Customer Service role with exposure to leading a team
- Excellent verbal and written communication skills
- Ability to multitask and prioritise in an ever-changing fast paced environment
- Experience with Shopify, Sales Force and AP21 advantageous
- Previous retail industry experience will be highly regarded
- Strong problem solving skills with a customer focused mindset
- High attention to detail and strong follow-up skills
- A positive, solution orientated attitude!

- Enticing remuneration package
- Generous staff discounts on Billini and Banbe products
- A day off on your birthday
- Enjoy regular team bonding events
- Career growth opportunities in a fast growing Australian fashion retailer

Billini is Australia's leading and fastest growing brands of women’s fashion footwear and accessories at affordable price points. Banbe Eyewear is a sister brand setting a new high for fashion eyewear across the globe. Our stylish designs, value for money proposition and talented team have set the stage for our continued success and global growth. Collectively our brands have grown to more than 1,000 global stockists as well as our own 32 retail stores located in Australia and powerful online stores: billini.com and banbeeyewear.com.

When you join Billini, you become part of a vibrant family that focuses our values: passion, collaboration, and progression.

If you are looking to take the next step in your creative career, would like to join a growing company and be rewarded for your contributions, then we would love to hear from you.

To apply, please enclose a cover letter along with your resume (max 4 pages).
This role is a full time permanent position.
Only applicants who have been shortlisted will be contacted in relation to their application.

As Billini enters an exciting period of growth, we are looking for an experienced and passionate Influencer & PR Specialist with a love for shoes & accessories to join our team in Marrickville, Sydney. As part of the collaborative marketing team, you will focus on engagement, quality content, and strategic growth, aiming to enhance brand visibility and drive sales.

Reporting to the Head of Marketing, you will be responsible for:
- Create and execute influencer marketing strategies that boost brand awareness, drive engagement, and increase global sales.
- Find and establish relationships with relevant influencers that align with the brand's aesthetic and target market.
Manage content creation and execution by influencers, ensuring it is creative, on-brand, and aligned with campaign goals.
- Negotiate and manage influencer contracts including usage, rates and deliverables within set budgets.
- Track and analyze the performance of influencer campaigns, providing regular reports and insights to the business and key stakeholders.
- Develop comprehensive PR strategies that integrate influencer marketing and traditional PR activity to drive brand awareness and positioning within the market.
- Manage gifting stock levels and stay informed about key product trends and guidelines.
- Liaise with the marketing team to create and coordinate influencer strategies across different channels and wider campaigns.
- Execute engaging influencer/PR events in line with set budgets.
- Proactively brainstorm new, creative approaches to influencer campaigns.
- Maintain in-depth knowledge of the influencer marketing network both locally and globally, and regularly stay updated with industry trends and best practises.

- Experience in a similar PR and Influencer-based role, within the retail, fashion or consumer goods industry.
- Knowledge of influencer marketing network, including talent, rate cards, performance.
- Experience with global influencer marketing preferred.
- Strong negotiation skills.
- Impeccable written and verbal communication skills with an ability to build meaningful, long-lasting relationships.
- Ability to work under pressure and in a fast-paced environment.
- Proven track record of high-quality results within a previous position.
- Knowledge of influencer marketing reporting and benchmarking with experience using analytical tools.

- Enticing remuneration package
- Hybrid working arrangement: 1 day work from home, 4 days work from the office
- Generous staff discounts on Billini and Banbe products
- Modern office space in Marrickville
- Close to transport links – our office is less than a 10 minute walk from Sydenham train station
- A day off on your birthday
- Enjoy regular team bonding events
- Dog friendly office

Billini is Australia's leading and fastest growing brands of women’s fashion footwear and accessories at affordable price points. Banbe Eyewear is a sister brand setting a new high for fashion eyewear across the globe. Our stylish designs, value for money proposition and talented team have set the stage for our continued success and global growth. Collectively our brands have grown to more than 1,000 global stockists as well as our own 33 retail stores located in Australia and powerful online stores: billini.com and banbeeyewear.com.

When you join Billini, you become part of a vibrant family that focuses our values: passion, collaboration, and progression.

If you are looking to take the next step in your buying career, would like to join a growing company and be rewarded for your contributions, then we would love to hear from you.

To apply, please enclose a cover letter along with your resume (max 4 pages).
This role is a full time permanent position.
Only applicants who have been shortlisted will be contacted in relation to their application.

As Billini enters an exciting period of growth, we are looking for an experienced and passionate National Wholesale Manager with a love for footwear and accessories to join our team in Marrickville, Sydney. As part of the leadership team, you will focus on driving sales for our existing key accounts and developing new sales opportunities in Australia & New Zealand.

Reporting to the General Manager and working in collaboration with the Global Sales Manager you will be responsible for:
- Maximise sales revenue, achieve seasonal budgets for current key accounts throughout Australia & New Zealand
- Build and nurture strong client relationships to continue revenue growth
- Conduct regular range showings with existing and potential clients (both showroom & on the road)
- Research and review the market including competitor activity, and trend analysis to maximize sales
- Manage interstate agents through regular communication of sale strategies, product feedback and initiating repeat sales
- Provide feedback to the product team regarding suggestions on styling, range/sell performance and other general product and sales opportunities
- Create and implement strategic plans for overall brand and client base growth

- 3+ years’ experience in a similar role within fashion or footwear
- Proven experience in increasing and optimizing sales along with a strong focus on figures
- A positive and energetic attitude with a passion for footwear
- Exceptional organizational skills along with excellent communication skills
- A strong work ethic and the ability to work within a fast-paced environment
- Strong ability to work independently and collaboratively
- The flexibility to travel across NSW and interstate when required
- Extensive knowledge of the domestic fashion or footwear retail market

- Enticing remuneration package
- Hybrid working arrangement: 1 day work from home, 4 days work from the office
- Generous staff discounts on Billini and Banbe products
- Modern office space in Marrickville
- Close to transport links – our office is less than a 10 minute walk from Sydenham train station and metro
- A day off on your birthday
- Enjoy regular team bonding events
- Dog friendly office

Billini is Australia's leading and fastest growing brands of women’s fashion footwear and accessories at affordable price points. Banbe Eyewear is a sister brand setting a new high for fashion eyewear across the globe. Our stylish designs, value for money proposition and talented team have set the stage for our continued success and global growth. Collectively our brands have grown to more than 1,000 global stockists as well as our own 33 retail stores located in Australia and powerful online stores: billini.com and banbeeyewear.com.

When you join Billini, you become part of a vibrant family that focuses our values: passion, collaboration, and progression.

If you would like to join a growing company, a team who are working together to achieve the company’s overall goals and be rewarded for your contributions, then we'd love to hear from you.

This role is a full time permanent position.
Only applicants who have been shortlisted will be contacted in relation to their application.

As the company enters an exciting period of growth, we are looking for an experienced and customer obsessed Online Customer Care Representative to drive our global online business within a team offering a friendly and collaborative environment.

Based at Marrickville, you will be responsible for:
- Delivering exceptional customer service via email, live chat and phone regarding enquiries, complaints, and recommendations in line with company standards & KPIs
- The timely and accurate processing and dispatch of all online orders from warehouse and retail store locationsLiaising with retail stores in an effort to process all
- Floor to Door orders in a timely manner
- Processing of all online returns: refunds and exchanges
- Assisting customers with resolving any after care problems
- Assisting in reporting to the Marketing Department by ensuring the online store looks and functions according to company expectations
- Assisting with monitoring inventory levels and report on stock discrepancies
- Focusing on meeting and exceeding weekly sales targets in an effort to grow sales online through exceptional customer service and returning customers
- Liaising with multiple courier companies
- Assisting pick pack team where necessary
- General office duties

- Experience in a similar role
- Excellent communication skills, both verbal and written
- Experience with Shopify Plus, Live Chat and Apparel 21 is desirable but not essential
- Fast learner and confident learning new systems & processes
- A desire for career progression and longevity working for a growing company
- A positive and can-do attitude, with ability to focus on multiple tasks at once
- High attention to detail and strong follow-up skills

- Generous staff discounts on Billini and Banbe products
- Enjoy regular team bonding events
- Collaborative, passionate and friendly company culture
- Opportunity for career development
- A day off on your birthday

Billini is Australia's leading and fastest growing brands of women’s fashion footwear and accessories at affordable price points. Banbe Eyewear is a sister brand setting a new high for fashion eyewear across the globe. Our stylish designs, value for money proposition and talented team have set the stage for our continued success and global growth. Collectively our brands have grown to more than 1,000 global stockists as well as our own 33 retail stores located in Australia and powerful online stores: billini.com and banbeeyewear.com.

When you join Billini, you become part of a vibrant family that focuses our values: passion, collaboration, and progression.

If you are looking to take the next step in your creative career, would like to join a growing company and be rewarded for your contributions, then we would love to hear from you.

To apply, please enclose a cover letter along with your resume (max 4 pages).
This role is a full time permanent position.
Only applicants who have been shortlisted will be contacted in relation to their application.

As Billini enters an exciting period of growth, we are looking for an experienced Production Coordinator to ensure products meet high quality & fit standards, specification requirements and delivery schedules. Based in our Head Office in Marrickville, you will be a critical part of the Production team and thrive working in a fast-paced, collaborative environment.

Reporting to the Production Manager, you will be responsible for:
- Liaising with off-shore suppliers daily and maintain strong relationships
- Fitting sales, PP and shipment samples with the Production Manager, creating and sending sample reports to suppliers
- Approving bulk materials and re-sourcing where required
- Confirming ex-fty dates with suppliers to meet delivery expectations
- Updating the critical path with accurate information
- Performing Quality Control checks on bulk production at our warehouse located at Wetherill Park (car required)
- Negotiate supplier discounts and claims where required
- Ad-hoc production related assistance to the Production Manager

- A minimum of 2 years’ experience in a similar role
- A passion for off shore production with a positive and energetic attitude
- Exceptional organizational skills and a strong work ethic
- High attention to detail and the ability to multi-task
- Excellent written and communication skills
- The ability to work autonomously and effectively within a team

- Enticing remuneration package
- Hybrid working arrangement: 1 day work from home, 4 days work from the office
- Generous staff discounts on Billini and Banbe products
- Modern office space in Marrickville
- Close to transport links – our office is less than a 10 minute walk from Sydenham train station
- A day off on your birthday
- Enjoy regular team bonding events
- Dog friendly office

Billini is Australia's leading and fastest growing brands of women’s fashion footwear and accessories at affordable price points. Banbe Eyewear is a sister brand setting a new high for fashion eyewear across the globe. Our stylish designs, value for money proposition and talented team have set the stage for our continued success and global growth. Collectively our brands have grown to more than 1,000 global stockists as well as our own 33 retail stores located in Australia and powerful online stores: billini.com and banbeeyewear.com.

When you join Billini, you become part of a vibrant family that focuses our values: passion, collaboration, and progression.

If you are looking to take the next step in your creative career, would like to join a growing company and be rewarded for your contributions, then we would love to hear from you.

To apply, please enclose a cover letter along with your resume (max 4 pages).
This role is a full time permanent position.
Only applicants who have been shortlisted will be contacted in relation to their application.

As Billini enters an exciting period of growth, we are looking for an experienced and passionate Social Media & Content Manager with a love for accessories to join our team in Marrickville, Sydney. As part of the leadership team, you will focus on engagement, high-quality content, strategy and will be pivotal in driving brand identity and growth.

Reporting to the Head of Creative and working closely with the Head of Marketing, you will be responsible for:
- Develop and implement a innovating and compelling creative content strategy aligned to business outcomes and brand visual identity
- Execute innovative concepts in alignment to Billini and Banbe Eyewear brand visual identity and content pillars
- Create, curate and manage high-quality content for all digital channels including social media accounts (Meta, TikTok and LinkedIn), website, email and other digital platforms
- Assist the Head of Creative in the execution of all photoshoots including look books, social, digital and hero campaigns
- Collaborate with Graphic and Digital Designer to produce visually impactful and on-brand graphics, videos, and other content
- Work closely with the wider marketing team to plan and execute campaign launches, product releases, promotions and key business events, ensuring timely and accurate content delivery
- Manage the shoot and content calendar, including shoot schedules and relevant bookings, along with post-production deliverables
- Liaise with PR/Influencer specialist on influencer and content creator briefs ensuring alignment of content to brand guidelines
- Assist in copywriting and general creative duties as requested

- Proven experience in content creation/creative management including capturing, creating, and editing content
- Knowledge of retail, fashion, and footwear industry highly regarded
- Excellent communicator and collaborator, with an ability to work effectively in a team environment
- Proficient in video editing, and analytical platforms
- Creative thinking and problem-solving skills with the ability to generate innovative ideas.
- Ability to work under pressure while managing multiple and in a fast-paced environment
- Strong ability to be the guardian of brand guidelines and aesthetic
- Proven experience on-set overseeing photoshoots

- Enticing remuneration package
- Hybrid working arrangement: 1 day work from home, 4 days work from the office
- Generous staff discounts on Billini and Banbe products
- Modern office space in Marrickville
- Close to transport links – our office is less than a 10 minute walk from Sydenham train station
- A day off on your birthday
- Enjoy regular team bonding events
- Dog friendly office

Billini is Australia's leading and fastest growing brands of women’s fashion footwear and accessories at affordable price points. Banbe Eyewear is a sister brand setting a new high for fashion eyewear across the globe. Our stylish designs, value for money proposition and talented team have set the stage for our continued success and global growth. Collectively our brands have grown to more than 1,000 global stockists as well as our own 33 retail stores located in Australia and powerful online stores: billini.com and banbeeyewear.com.

When you join Billini, you become part of a vibrant family that focuses our values: passion, collaboration, and progression.

If you are looking to take the next step in your buying career, would like to join a growing company and be rewarded for your contributions, then we would love to hear from you.

To apply, please enclose a cover letter along with your resume (max 4 pages).
This role is a full time permanent position.
Only applicants who have been shortlisted will be contacted in relation to their application.

We are looking for a reliable and experienced Warehouse Assistant to join our growing and supportive team based in Wetherill Park. You will confidently work in a fast paced environment to ensure the warehouse operates safely and effectively whilst meeting customer expectations.

- Pick/pack orders ready for dispatch, at times in a demanding environment using RF scanning
- Forklift operations
- Processing and sorting of incoming stock
- Unloading of containers
- Replenishment and restocking of shelves
- Maintaining stock locations and stock-takes
- Keeping warehouse clean and tidy
- General warehouse duties.

- Forklift license – preferred not essential
- Minimum of 2 years experience in a similar role
- Reliable team member with a can-do attitude
- Great communication skills
- Strong attention to detail and work ethic
- Ability to handle a busy and fast paced work environment
- Physically fit to perform manual handing tasks and lift cartons up to 25kg
- Basic computer skills essential.

- Enticing salary package
- Opportunity for personal and professional development
- Enjoy a day off on your birthday
- Generous staff discounts
- Enjoy regular team bonding events

Billini is Australia's leading and fastest growing brands of women’s fashion footwear and accessories at affordable price points. Banbe Eyewear is a sister brand setting a new high for fashion eyewear across the globe. Our stylish designs, value for money proposition and talented team have set the stage for our continued success and global growth. Collectively our brands have grown to more than 1,000 global stockists as well as our own 33 retail stores located in Australia and powerful online stores: billini.com and banbeeyewear.com.

When you join Billini, you become part of a vibrant family that focuses our values: passion, collaboration, and progression.

If you would like to join a growing company, a team who are working together to achieve the company’s overall goals and be rewarded for your contributions, then we'd love to hear from you.

This role is a full time permanent position.
Only applicants who have been shortlisted will be contacted in relation to their application.