The toe strap of this
"The toe strap of this shoe is completely defective. You can barely get your fingers under it, much less your foot. It is impossible to put on. Look at it compared to other heels I own - totally pathetic, cheap, plastic build. Billini refused to refund me, stating it was a size issue, even though I submitted evidence showing me fitting perfectly into other heels of this size, and even smaller. Will never go through them again."